Ship My Orders Privacy Policy

Ship My Orders retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. All Amazon data (Personally Identifiable Information and non-PII) is handled in accordance with the current Amazon policies. As of May 2022, Amazon PII is deleted within 30 days or fewer. Link to Fulfillment Integration.

Purpose of the Privacy Policy

This Privacy Policy describes how Ship My Orders ("we", "us", or "our") collects, uses, and discloses your personal information when you access and use our services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

Scope and Applicability

This Privacy Policy applies to all users of our services, including our website, mobile application, and any other platforms where we provide our services. By using our services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Updates and Revisions

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services after the changes have been posted signifies your acceptance of the revised Privacy Policy.

Information Collection

Personal Information

1. Identifying Information: We collect personal information that identifies you, such as your name, address, and date of birth, when you create an account, request a quote, or place an order.

2. Contact Information: We collect your email address, phone number, and other contact details to communicate with you and provide customer support.

3. Billing Information: When you make a purchase, we collect your billing address, credit card details, or other payment information to process your payment.

Non-Personal Information

1. Usage Data: We collect data about your interactions with our services, such as pages visited, time spent on our website, and clicked links to improve our services and user experience.

2. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your preferences and browsing habits to personalize your experience and deliver targeted advertising.

3. Device Information: We collect device-specific information, such as your IP address, operating system, browser type, and device type to optimize our services for your device.

How We Use Your Information

1. To Provide Services: We use your personal information to fulfill your orders, provide customer support, and ensure a seamless user experience.
2. To Improve Our Services: We analyze usage data, device information, and feedback to identify trends, troubleshoot issues, and improve the overall quality of our services.

For Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, newsletters, and special offers related to our services.

For Communication: We use your contact information to communicate with you regarding updates, service announcements, and to respond to your inquiries.

Legal Basis for Processing: We process your personal information based on your consent, to fulfill a contract with you, or to comply with legal obligations.

Information Sharing and Disclosure

1. Service Providers and Business Partners: We may share your personal information with third parties who provide services on our behalf, such as payment processing, data analysis, and email marketing.
2. Legal Requirements and Law Enforcement: We may disclose your personal information if required by law, to protect our rights, or to comply with a legal process or a request from law enforcement.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the acquiring party.
4. Aggregate and Anonymized Data: We may share aggregated or anonymized data with third parties for research, marketing, or other.

Information Sharing and Disclosure

Service Providers and Business Partners

We may share your personal information with our service providers and business partners, who help us operate, maintain, and improve our services. These third parties may have access to your information to perform specific tasks on our behalf and are obligated to protect the confidentiality and security of your data.

Legal Requirements and Law Enforcement

Ship My Orders may disclose your personal information if required by law, legal process, or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or enforce our terms and policies.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or other business transfer, we may transfer your personal information to a third party as part of the transaction. We will notify you of any such changes and provide options to control your information.

Aggregate and Anonymized Data

We may share aggregate or anonymized information, which does not identify you directly, with third parties for research, marketing, or analytics purposes.

Data Retention and Security

Retention Period

Ship My Orders retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Security Measures

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

User Account Security

You are responsible for maintaining the confidentiality of your account information, including your password. We recommend using a unique and strong password and enabling two-factor authentication.

Your Rights and Choices

Access and Update Your Information

You have the right to access, update, or correct your personal information. You can manage your information through your account settings or by contacting us.

Deletion of Personal Information

You may request the deletion of your personal information, subject to certain exceptions. To do so, please contact us, and we will take reasonable steps to delete your information.

Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications by following the instructions provided in the messages or contacting us.

Cookies and Similar Technologies

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

International Data Transfers

Cross-Border Data Transfers

Your personal information may be transferred to, processed, and stored in countries outside of your country of residence. We take appropriate steps to ensure the security and protection of your information during cross-border transfers.

Compliance with Applicable Data Protection Laws

Statewide Stone Care complies with applicable data protection laws and regulations, including GDPR and CCPA, and respects your rights under these laws.

Third-Party Websites and Services

Links to External Websites

Our services may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Third-Party Integrations

Our services may include integrations with third-party services. These integrations may collect and process your personal information. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Children's Privacy

Age Restrictions

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.